Tickets and service
Booking
Theater box office
Theaterstraße 10
69117 Heidelberg
06221 / 5820 000
tickets [at] theater.heidelberg.de
Opening hours: Monday to Saturday 11 a.m. to 6 p.m.
Tickets can be purchased online at any time via the Webshop of Theater und Orchester Heidelberg.
Ticket prices
Reductions
You will receive a 10% early booking discount until 14 April 2024. Please note that the ticket price is already shown minus the discount during this period.
Subscribers to our theatre will receive a 10% discount.
Children, young people, students, severely disabled persons from 50 %, federal volunteers, FSJ volunteers and holders of the Heidelberg Pass receive a discount of € 5 per ticket, € 4.50 during the early booking period, in all categories.
If you have the HeidelbergCARD you will receive a 20% discount.
The theatre flatrate for students is valid for all events of the festival except »Melodies à la Carte«.
Discounts will only be granted upon proof. Only one discount at a time will be granted. Theatre subscribers can use their vouchers at a surcharge.
Group discounts
5% discount for groups of 10 or more people
10% discount for groups of 20 or more people
20% discount for groups of 40 or more people
Group discount at »Red Zora«
Children's and school groups of 10 or more €8,50 per person, one accompanying person free per 10 pupils. No group discount for adults!
Information on your arrival
Use the local transport including the funicular with the VRN Kombi-Ticket
On the day of the event and for up to four hours before the start, tickets for the Heidelberger Schlossfestspiele serve as tickets for bus, tram and designated trains within the fare zones of Verkehrsverbund Rhein-Neckar (VRN) and Heidelberg’s funicular from Kornmarkt station to the castle and back. For more information on the schedules contact 01805 / 876 46 36 or go to www.vrn.de.
By funicular
To avoid queues and delays, please use funiculars leaving between 6.45 p.m. and 8.15 p.m. You might not make it in time if you take later rides.
For more information on the venue and how to get there, see Venues.
If you are travelling by car, please note in particular the information on the changed access situation due to the construction work on the Schlossberg taking place in summer 2024.
Important information about attending the Festival
Cancelling an event due to weather conditions
The organiser reserves the right to postpone the start of any open-air event due to weather conditions, to interrupt the event or to move the location to a place sheltered from the rain. In case the location of an event is moved from the Schlosshof (Castle’s Courtyard) to the Königssaal (King’s hall) due to weather conditions until up to 30 minutes after the start, you will only be admitted with tickets in categories I and II. If you have a ticket in category III or IV, you are eligible to receive a refund for up to one week after the event at any advance booking box office. In case the event is cancelled more 30 minutes after it started, no refund will be granted, as is usual for open-air events.
Please bear in mind the following information:
- Tickets that have been bought cannot be returned.
- You can pay with cash or EC card at the castle’s box office.
- There is no late seating or refund if you arrive after the event has already started.
- There is not access for wheelchairs to the Dicker Turm (Fat Tower) and the Englischer Bau (English Building) for security reasons; depending on availability of places, there is limited access for wheelchairs to the Schlosshof (Castle’s Courtyard) and prior registration at the box office under 06221 / 5820 000 is required.
- With the exception of »Red Zora« the productions of the Heidelberger Schlossfestspiele are designed for adults. Children under four years will therefore not be admitted to evening events. Productions are only partially suitable for children of up to ten years. We recommend »Red Zora« for visitors of six years and above.