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Box office and advance booking

Box office

Theaterstraße 10
69117 Heidelberg
+49 / 6221 / 5820 000
tickets [​at​] 

Opening hours: Monday to Saturday from 11.00 a.m. to 6.00 p.m. 

The evening box office usually opens one hour before the performance. Please understand that the sale of tickets for the respective evening performances has absolute priority here.

We accept cash, EC and credit card (Mastercard and Visa) payments at our theatre box office. Tickets ordered by telephone or in writing will be sent as physical tickets by post or as Print@Home tickets by e-mail or will be available for collection at the theatre box office until the start of the performance.


In the webshop you have the option of booking tickets and printing them out yourself (Print@Home), or optionally saving them as digital tickets in a wallet app for selected events (Wallet ticket). Payment is possible by credit card (Master or Visa) or PayPal.

Subscribers can of course use their virtual vouchers as a means of payment. Gift vouchers of any value can also be purchased online.

When purchasing cards via the webshop, all customer, order and payment data are transmitted SSL-encrypted.

SSL is a procedure developed by the American company Netscape and is used in most browsers. It is particularly suitable for a secure point-to-point connection. After authentication of the computers involved and agreement on the encryption method and key, the data is transmitted encrypted in both directions. This all happens largely unnoticed with modern browsers, without anything having to be done explicitly on your part.

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Advance booking

Advance booking for the 2023/24 season is planned as follows:

  • 1 June 2023: Subscriptions (Abos) 2023/24
  • 30 June 2023: Performances September and October 2023 and Christmas holidays/New Year's Eve 
  • 14 July 2023: Winter in Schwetzingen, »Beauty and the beast« in the Alter Saal
  • 30 September 2023: Performances November 2023
  • 13 October 2023: Lametta Abos (Gift subscriptions for Christmas)
  • 2 November 2023: Performances December 2023 and all fixed performances and concerts until the end of the 2023/24 season
  • 15 November 2023: ¡Adelante!
  • 12 January 2024: Heidelberger Schlossfestspiele
Booking 2024/25
  • 3 June 2024: Subsriptions (Abos) 2024/25
  • 28 June 2024: Performances in September and October 2024 and Christmas holidays and New Year's Eve  
  • 12. July 2024: Winter in Schwetzingen, »Momo« in the Alter Saal and performances in November 2024
  • 11 October 2024: Lametta-Abonnements
  • 25 October 2024: Performances in December 2024 and all fixed performances and concerts until the end of the 2024/25 season
  • 15 November 2024: Tanzbiennale Heidelberg
  • 17 January 2025: Heidelberger Schlossfestspiele
  • Early spring 2025: Heidelberger Stückemarkt 

Our monthly programme informs you about further dates, special formats and guest performances for which you can buy tickets on the open market, usually on the 1st of the previous month or with the publication of the respective date.


Booking enquiries for groups are possible at any time, even independently of the advance booking dates.

In order to be able to inform you when ticket sales for a performance start earlier, there will be a separate newsletter. If you would like to receive information about early ticket sales in the future, please send us an email with your name and email address to 
Alternatively, you can add yourself directly to the distribution list under Service/Newsletter.


Demand is very high for some performances in our repertoire. Please check our webshop from time to time, as tickets may have just become available again for the performance of your choice.

We will be happy to put you on our waiting lists. Please contact our ticket hotline at 06221 / 5820 000 or send us an e-mail to

  • Rhein-Neckar-Zeitung, Neugasse 4-6, 69117 Heidelberg
    06221 / 519 1210
  • Zigarren Grimm GmbH, Sofienstraße 11, 69115 Heidelberg
    06221 / 209 09
  • Bücher Dörner GmbH, Hauptstraße 84 und Staatsbahnhofstraße 14, 69168 Wiesloch
    06222 / 920 90 / 920 950
  • Bücher Dörner GmbH, Bahnhofstraße 8, 69190 Walldorf
    06227 / 18 31
  • DiesbachMedien GmbH, Friedrichstraße 24, 69469 Weinheim
    06201 / 813-45 / 811-79
  • TUI ReiseCenter, Eppelheimer Straße 78, 69123 Heidelberg
    06221 / 707073
  • TUI ReiseCenter, Bahnhofsplatz 6, 69412 Eberbach
    ​06271 / 920 40

And all advance booking offices of eventim

Gift ideas

Enjoy an unforgettable evening of theatre for two with "Für zwei - Das Gutscheinpaket" (For two - the voucher package) with top category seats in our venues Alter Saal and Marguerre-Saal. Programme booklet, welcome drink and snacks are included in the price of €80. Excluded are premieres and special events. You can book this voucher package conveniently online in our webshop.

With our gift vouchers you always have the perfect gift at short notice. Gift vouchers can be booked in the value of your choice for a performance at the Theater und Orchester Heidelberg. The gift vouchers are valid for three years from the date of issue. The gift vouchers are valid for all performances of the Theater und Orchester Heidelberg.

Gift vouchers can be booked directly online via the webshop or the theatre box office, by telephone on 06221 / 5820 000 or by e-mail to

With a small gift subscription you give away three theatre vouchers, with a large gift subscription the recipient can attend four performances of their choice at the Theater und Orchester Heidelberg.
In the cheapest category, a small gift subscription starts at 40.50 euros, a large gift subscription at 54 euros.

You can find more information about the conditions of our elective and gift subscriptions here or you can ask for advice at the subscription office or the theatre box office.
You can also book the gift subscriptions conveniently online via the webshop!

VRN Kombi-Ticket

Use of public transport

Our tickets include the Kombi-Ticket of the Verkehrsverbund Rhein-Neckar (VRN) and are thus valid as tickets for buses, trams and released trains (RE, RB and S-Bahn) in the VRN. The ticket is valid on the day of the performance and until 3 a.m. the following day. It is therefore worthwhile collecting reserved tickets before the day of the performance.

For information on timetables, visit or call the service number 0621 1077 077.

NOTE: When using the Wallet ticket, possibly in a Wallet app, the VRN ticket may not be displayed; to use the ticket, the personalised TicketDirect / Print@Home PDF ticket must be printed out and carried with you.