Your visit
News
Please note that the Gaisbergtunnel will be fully closed from 31 March to 26 April 2025. Access to the venues in the Old Town as well as to the car parks P9 Am Theater and P11 Universitätsbibliothek from the motorway/main railway station/Bergheim will not be possible as usual for cars, and public transport will also be diverted. Please allow extra time for your journey. Comprehensive information on the diversions can be found on the Heidelberg city website.
Opening hours
The theatre as well as the box office opens one hour before the performance starts.
The box office is opened Monday to Saturday from 11.00 a.m. to 6.00 p.m.
For more practical information on the individual venues, for example how to get there, see Venues.
Guided tours
Visitors can expect an exciting look behind the scenes of the theatre. Once a month, the Theater und Orchester Heidelberg offers a public guided tour. The guided tour costs €5 (€3 reduced) per person and lasts one hour.
Groups of 10 or more people or 5th graders and above can make an individual appointment for a guided tour. This is only possible in conjunction with a performance.
Theatre buses
Since 2012, the Theater und Orchester Heidelberg has been offering a special service: the theatre bus. It takes you from the surrounding area to the Heidelberg Theatre – in a relaxed way and without the hassle of looking for a parking space.
The dates for trips in the current season are announced here and sent to all registered interested parties.
Tickets can be ordered from the Theater und Orchester Heidelberg, Service for Group Offers, and will be sent conveniently to your home together with the invoice.
On the journey you can expect an introduction to the play in question, which our dramaturges have recorded for you in advance.
You will be informed of the departure times before the respective performance.

Arrangements
Accessible theatre
Accessibility
The Heidelberg Theatre and Orchestra wants to make its events accessible to all interested parties. The theatre box office and the venues Marguerre-Saal (5 wheelchair spaces in the stalls) and Alter Saal (6 wheelchair spaces in the stalls) are steplessly accessible via a ramp. The Zwinger 1 (8 wheelchair spaces) and Zwinger 3 (10 wheelchair spaces) venues are equipped with stair lifts (max. 225 kg). The cloakrooms and sanitary facilities in these venues are also accessible without steps or with a stair lift.
Reservation of wheelchair spaces and further information, also about the other venues, at the theatre box office, 06221/58 20 000 or tickets@theater.heidelberg.de
NEW: theater+
We want to open up theatre to everyone and regularly offer inclusive events. You can find out more about our accessible programme at theater+.
Zertifizierte Luftqualität
Die Luftqualität im Marguerre-Saal und im Alten Saal ist geprüft durch den Fachverband DTHG, Deutsche Theatertechnische Gesellschaft.
Die Lüftungstechnik in diesen Räumlichkeiten ermöglicht gemäß lufthygienischer Leitlinien zur Coronavirus-Pandemie nach Umweltbundesamt und Beauftragter der Bundesregierung für Kultur und Medien einen hohen Infektionsschutz.
Weitere Informationen finden Sie auf der Website des DTHG.
